Who Operates Miorat

Miorat™ is owned and operated by Wuhan Xuanlunjing Network Technology Co., Ltd., which operates the online store and supports purchases made through miorat.com.

What We Sell

Miorat™ focuses on sculptural accent stool products designed as functional and decorative accent furniture for contemporary interiors.

Product Dimensions and Suitability

Review the width, height, depth, weight, materials, intended use, care guidance, and any load or assembly information on the product page. Confirm that the product is suitable for your space and intended use before ordering.

Color, Finish and Material Variation

Minor differences in color, tone, texture, grain, finish, dimensions, or weight may occur because of photography, lighting, screen settings, material characteristics, production batches, and reasonable tolerances. A minor variation is not necessarily a defect.

Currency and Payment

Prices are displayed in U.S. dollars unless another currency is clearly shown. Available payment methods and the final total are displayed during checkout.

Processing and Delivery

Orders are normally processed and dispatched within 7 business days after payment confirmation. Estimated standard carrier transit time for supported U.S. destinations is generally 10–15 business days after dispatch.

Shipping Cost and Origin

Available shipping methods and applicable charges are calculated and displayed at checkout. Orders may be fulfilled from our own facilities or designated fulfillment partners, so shipment origin may differ from our registered business address.

Tracking and Delivery Problems

Tracking is normally sent after dispatch. If tracking stalls, appears lost, or shows delivery but the parcel cannot be located after checking the delivery area and carrier information, contact service@miorat.com.

Order Changes

Contact us as soon as possible. We will make reasonable efforts to assist before fulfillment begins, but changes or cancellation cannot be guaranteed after processing, packing, or shipment starts.

Returns and Refunds

Eligible products may be returned within 30 calendar days after confirmed delivery. Email service@miorat.com before sending anything. Preference-based return shipping is generally the customer’s responsibility. Once an eligible return is received, inspected, and approved, the refund is normally initiated to the original payment method within 5–10 business days.

Damaged or Incorrect Items

For visible shipping damage, an incorrect item, or a missing expected item, contact us within 7 calendar days after delivery with the order number and supporting photographs or videos.

For a confirmed store-attributable issue, we will provide an appropriate replacement, reshipment, refund, return solution, or other reasonable remedy at no additional cost to the customer.